Regular Delivery Service & Charges
    • Monday to Sunday: 9am -1pm, 11am - 3pm, 2pm - 6pm, 4pm - 8pm, 6pm-10pm

    • Delivery on Sunday and Public holiday, please place order one day in advance. Otherwise, delivery may be rescheduled to following day.
    • The cost of regular delivery may vary from HK$100 to HK$350, please see details below.
      • Free -  Self Pick-Up at 235 Queen's Road Central, Hong Kong
      • $100 Zone A
        • HK Island - Central, Eastern & Western District
        • Kowloon
        • New Territories - Tsuen Wan & Kwai Tsing District
      • $150 Zone B
        • HK Island - Southern District, The Peak
        • New Territories - Sha Tin, Tai Po
      • $200 Zone C
        • New Territories - Tuen Mum, Yuen Long, Northern District
        • New Territories - Tseung Kwan O, Sai Kung, Clear Water Bay
      • $200 Zone D
        • New Territories Islands - Tung Chung, Disney, Airport, Discovery Bay, Lamma Island, Cheung Chau
  • HK$1 will be charged for the bag, according to Hong Kong government law.
  • Delivery will be made on the selected date. We will try our very best to accommodate the requested delivery time, however, this is subject to traffic condition. MODA FLORA will not accept order cancellation or refund due to late delivery in the same day under above delivery service provided.
  • If the recipient is not available to collect the parcel in person upon delivery, alternative instruction given by the recipient to courior which may vary from sender instruction will be arranged, delivery will be considered as completed.
  • If we are unable to deliver or contact the recipient/sender within 10 mins upon arrival, a charge will be applied for redelivery or you may pick up from shop, delivery charge is non-refundable.
  • Any changes on delivery, please inform us at least 48 hours prior to delivery. 

Delivery Surcharge

  • A surcharge of HK$100 will be applied to Valentine's Day pre-order delivery on or before 2/10. (For 2019 VDAY)
  • A surcharge of HK$200 will be applied to Valentine's Day Last-minute delivery from 2/11-2/14. (For 2019 VDAY)
  • For specific hour delivery and guarantee on-time service, additional $200 surcharge on top of regular delivery charge and Valentine's Day surcharge (if applicable) will be applied. Order cancellation and refund is accepted under this circumstances, please contact us for further assistance. 

        日常運費

        香港上環皇后大道中235號自取免運費。

          • A區$100  香港島(中西區),九龍,新界(荃灣及葵青區)
          • B區$150  香港島(南區,山頂),新界(沙田,大埔)
          • C區$200  新界(屯門,元朗,北區,將軍澳,西貢,清水灣)
          • D區$200  新界(東涌,迪士尼,機場,愉景灣,南丫島,長洲)
        如果我們無法在快遞到達後20分鐘內根據發件人提供的信息發送訂單,則將收取費用以進行重新發送/或可到店自取。運費則不會退回。
         
        送貨安排如有修改請於送貨前48小時前通知。